Salesforce Commerce Cloud is a multi-tenant, cloud-based commerce platform that empowers brands to create intelligent, unified buying experiences across all channels.
When you build your commerce operations using Salesforce Order Management, it integrates directly with your CRM. Helping you reduce fulfillment costs, increase service agent efficiency, and automate manual tasks to deliver a better experience with every order.
Leading Brands Use Salesforce
From worldwide brands to small stores, businesses rely on Salesforce
Reduce Costs. Increase Sales. Adapt Quickly with Commerce Cloud.
* 26% decrease in costs of placing orders over legacy channels
Source: 2022 Salesforce Success Metrics Global Highlights. A 2022 study based on 3,706 customer interviews in the US, Canada, UK, Germany, France, Australia, India, Singapore, Japan, and Brazil.
Move fast with flexible tools and automation
Save time and money. Launch your way, quickly, with headless commerce
Grow revenue with intelligent recommendations
Get more conversions with less work using AI.
Build trusted relationships with real-time data from Salesforce Genie Customer Data Cloud
Deliver personalised experiences through connected customer journeys
Find Success Now with Powerful, Agile Commerce.
B2C Commerce
Unlock performance and agility for commerce that scales with headless, templates, and more.
B2B Commerce
Drive efficiency and profitability for B2B purchasing and create seamless ordering experiences.
Commerce Marketplace
Boost profits and reduce inventory risk by adding third-party sellers to a marketplace.
Salesforce Order Management
Unify fulfillment and service to deliver seamless post‑purchase experiences across every channel.
Simplify Complex Order Routing with Distributed Order Management
Smart Order Routing
Fulfilment Workflows - Quickly build and adapt workflows with drag-and-drop tools and prebuilt templates.
Simplify Complex Order Routing - Boost customer satisfaction and foster lifelong loyalty while fulfilling orders fast and for less.
Store Associate App - Empower staff with real-time product and inventory data to enhance in-store service.
Digitize your with quick start commerce solutions for B2C & B2B, and easily create and deliver premium, content-rich experiences through Salesforce Commerce Cloud.
