Freshworks is a leading provider of cloud-based customer engagement software. The Group takes a new approach to developing and delivering software-as-a-service that works for everyone, making it simple for IT, Customer service, sales, marketers, and HR to use software that is affordable, simple to implement, and designed for the end-user.

More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).